Youth for Tomorrow

The Texas Service System

Service System Procedures for Residential Providers with a DFPS Contract


History of Youth for Tomorrow

Youth for Tomorrow, originally known as Paul Anderson Youth Home, was established as a non-profit, residential program in 1960 to serve homeless children and was located in Lewisville, Texas. The program was reorganized in 1985 and renamed Youth for Tomorrow (YFT). In 1988, the YFT Board of Directors closed the program, which remained a legal but dormant organization until November 1990.

In November 1990, the Board of Directors responded to a Request for Proposals to provide LOC support services to the Texas Department of Family & Protective Services (DFPS). DFPS awarded the contract to YFT effective January 1, 1991.

YFT, a private, non-profit organization, provides these statewide contract services according to policies and procedures approved by DFPS. YFT maintains one (1) office in Arlington, Texas to deliver the services described herein and serves all DFPS Regions. The DFPS contract with YFT is a cost reimbursement contract.

CPS Requests for Initial Service Authorizations

DFPS Program staff may forward requests to YFT for an Initial Service Authorization (Moderate, Specialized, or Intense) and for placement recommendations for children needing residential services.

Provider Requests for Initial Service Authorizations

Providers may admit CPS children who are new to conservatorship at a Basic service level. If the Provider determines within 45 days of admission that the child needs more than Basic services, then the Provider may submit a completed application to YFT for an appropriate Initial Service Authorization. An application includes the information listed below. YFT cannot complete this service without the required documentation.

When YFT receives the required documentation within the 45-day time period, YFT will complete the review within 2 working days. The results are faxed to the Provider and loaded into the DFPS computer system (IMPACT) on the date of completion. Please refer to a letter to Residential Child Care Provider, dated April 22, 2004, from Audrey Deckinga, Division Administrator for additional information. The application forms necessary to access this service are available on the YFT website (www.yft.org). When Providers have any subsequent questions about this service, they may submit their questions to provider@yft.org for additional guidance.

Scheduled Utilization Reviews for CPS Children

DFPS requires YFT to re-authorize treatment services for CPS children receiving Moderate services every 12 months and every 3 months for children receiving Specialized or Intense services. YFT completes this work by reviewing the clinical records for the previous 30 days, which are submitted by the residential provider.

Typically, a clinical record includes a current service or treatment plan, individual and group therapy reports, daily caregiver reports, behavioral school reports, medical reports, any recent special evaluations, and serious incident reports.

YFT staff will contact Providers to schedule these review services. Upon completion of a scheduled Utilization Review, YFT staff will submit to the Provider a summary of children reviewed in their program, which includes the new Service Authorizations and effective dates. YFT also mails the Provider a copy of each child's UR that will be loaded into the DFPS computer system (IMPACT).

Expired Service (Level) Authorizations

When Providers determine that a CPS child's Service Authorization will expire before YFT's next scheduled Utilization Review, they may submit a request for a review directly to YFT. These requests should include a brief explanation and a copy of the clinical record for the previous 30 days. The review results of these expired cases are faxed to the Provider and loaded into the DFPS computer system (IMPACT) on the date of completion.

Provider Requests for a Higher Level of Service

When Providers believe that a CPS child needs a higher level of service, DFPS requires that Providers contact the child's CPS caseworker to review this matter. The CPS caseworker should then request from the Provider a copy of the clinical record for the previous 30 days, attach a LOC Authorization Request Form (IMPACT form), and forward this information to YFT for a non-scheduled review.

If this request for a higher Service Level is within the Provider's contract, these reviews are completed within 10 working days of receipt of all information and effective on first day of the following month. The effective date for children who are authorized Intense Services is the date of review. These Service Authorizations are loaded into the DFPS computer system (IMPACT) on the date of completion. Thereafter, CPS caseworkers will share the results with the contract Provider.

Billing Problems and Questions

DFPS urges Providers to contact the CPS county eligibility worker(s) for each child's billing problems and questions. YFT cannot assist Providers with these matters.

Service System Reviews - DFPS Residential Contracts

DFPS requires YFT to conduct an annual Service System Monitoring review of residential providers contracting with DFPS. This process is completed according to policies and procedures approved by DFPS. The DFPS Service System Monitoring standards for this review are available at http://e-provider.org/loc2.htm.

In general, DFPS encourages residential contractors to contact YFT staff for guidance when they have questions regarding the Texas Service System. When residential contractors disagree with a YFT action, please contact YFT for a copy of the appeal procedure approved by DFPS.

DFPS Residential Contracts

While YFT provides a support service for the Texas Service System, a DFPS Residential Contract Manager (RCM) is responsible for the direct management of the contract relationship with DFPS. Therefore, residential contractors planning to amend or otherwise adjust their contract with DFPS need to contact the Residential Contract Manager responsible for their contract.

Please call or email the YFT office should you have any other questions.

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